How to maintain the correct time on your HandPunch Device

It is important to make sure that the time on your HandPunch time clock is correct, otherwise, the incorrect time may lead to issues such as employees punching in late, even though they are early.

Using the Biometric HandPunch Manager, it is very easy to correct the time on the clock.

  1. Launch the Biometric HandPunch Manager and connect to your device
  2. Go to Clock Options
  3. Here, you can easily set the time/date and date format of your clock
    • Clicking the Calendar will set the date to the current date on your computer
    • Clicking the Clock will set the time to the current time on your computer

DateTime.PNG

In order to automatically set the date and time:

  1. Launch the Biometric HandPunch Manager and go to the Time Service (Do not connect to a device yet)
  2. Click Install service if it has not already been installed. After the service has installed, it will automatically start, however, if the Blue Start button is available, then press the Start button.
  3. Connect to your device and go to Time Service.
  4. Choose how often, and at what time to start using the time service.
  5. Click Save, and then Start.

Your clock will now automatically update itself to the correct time.

For more information, please feel free to call us at 1-888-777-0388 or by sending an email to support@xssoftware.com

Download a 30 day Free Trial here!

How to Restrict Employees from Punching In/Out at specific times

Some of my employees punch in well ahead of their shift start time and they are still in the break room when it is time for them to start. Is there a way to stop my employees from punching in too early?

Certain biometric time clocks have the Time Zone feature, which allows your employee to punch in or out during these time zones. With the Biometric HandPunch Manager, you can create different time zones and assign your users to these time zones according to their schedule.

TimeZone.PNG

For example, on a HandPunch 3000, you can create a time zone from 8:00am to 5:00pm Monday to Friday, and assign it to your employees. These employees will then only be able to punch In or Out between this time.

You can assign 4 different times within a time zone. In this example, employees can only punch in between 8:00am to 5:00pm Monday to Friday, and 12:00pm to 5:00pm on Saturday and Sunday.

For employees to not be considered late, you could consider allowing them to punch in 5-10 minutes before the shift starts. You can then use PayPunch to round registrations before their scheduled shift to the shift start time.

For more information, please feel free to call us at 1-888-777-0388 or by sending an email to support@xssoftware.com

Download a 30 day Free Trial here!

How to Transfer Employees from one Handpunch to Another

I have an user that can punch in at several different handpunch locations. Is there a way I can transfer their handprint to the other devices so I do not need to enroll him at each location?

With the Biometric HandPunch Manager there are different ways to transfer your users.

Quick Transfer

  1. Launch the Biometric HandPunch Manager and connect to the device that has the employee. At the same time, connect to the device that you want to transfer the employee to.
  2. Go to User Manager for both devices.
  3. Find the user that you wish to transfer.
  4. Click on the small box left of the Employee ID and drag this to the User List on the other device.

Transfer.png

Restore from Backup (Tutorial on how to backup/restore your device)

  1. Launch the Biometric HandPunch Manager and connect to the device that has the employee.
  2. Go to Backup/Restore
  3. Navigate to the location where you want to save the backup and select Backup Selected Users
  4. Click Backup and then select the employees you want to transfer.
  5. Close the device and then connect to the device you want to add the employee to.
  6. Go to Backup/Restore
  7. Navigate to the location where you want to save the backup and select Restore Selected Users
  8. Click Restore and then select the employees you want to transfer.
  9. Select Merge if the employees are not currently in the database, or Replace if they are.

For more information, please feel free to call us at 1-888-777-0388 or by sending an email to support@xssoftware.com

Download a 30 day Free Trial here!

How to automatically backup your HandPunch users

Making a backup of your work is crucial, so what about your employees on your devices?

With the Biometric HandPunch Manager, it is very easy to automatically backup the employees on your HandPunch device and restore them if the need arises. You can even transfer employees from one device to another using backups.

To create a backup:

  1. Launch the Biometric HandPunch Manager and Connect to your device.
  2. Go to Backup/Restore.
  3. Navigate to the folder where you want to save the backup.
  4. Name the backup and optionally add details.
  5. Choose if you want to backup all users, selected users or the device options.
  6. Click Backup.

Backup.PNG

To backup your device automatically:

  1. Launch the Biometric HandPunch Manager and to to Backup Service.
  2. Install the service (The service will be started automatically).
  3. Optionally change the path to your backup folder and restart the service.
  4. Connect to your device and go to Backup Service.
  5. Select the Date and Time you would like the first backup to be created.
  6. Select the frequency of your backup.
  7. Select if you want to backup your Users, Device options, or Both.
  8. Make sure Use Backup Service is checked.
  9. If you would like to use these settings for all other devices, click Apply to all devices.
  10. Click Commit

BackupService.PNG

To restore a backup:

  1. Launch the Biometric HandPunch Manager and Connect to your device.
  2. Go to Backup/Restore.
  3. Navigate to the folder where the backup file is (.hcm file)
  4. Choose if you want to restore all users, selected users or the device options.
  5. Click Restore.
  6. You have the choice to:
    • Merge: Adds employees who are not on the device.
    • Replace: Employees from the backup are added to the device. If the employee already exists on the device, they are replaced by the employee in the backup.
    • Rewrite all existing data: Removes all existing data and then restores the backup.

Restore.PNG

For more information, please feel free to call us at 1-888-777-0388 or by sending an email to support@xssoftware.com

Download a 30 day Free Trial here!

How to remotely enroll employees on a HandPunch device

Whenever I need to enroll a new employee on our HandPunch device, I need to drive to our other office, which is about 20 minutes away. Is there a way I can enroll the employee remotely?

With the Biometric Handpunch Manager, you can easily and quickly enroll an employee from a remote location.

First, connect to the biometric device and go to User Manager. Enter the Employee’s ID along with the other fields. If you are using PayPunch Time and Attendance Software, please make sure that the employees ID on the device is the same as in PayPunch.

AddEmployee

Click Add, which will then ask you if you would like to enroll a handpunch. Click Yes to enroll a HandPunch, and then click the Enroll Button.

Enroll

At this time, the HandPunch device will beep, allowing your employee to enroll their hand. Finish the enrollment process, and the employee can now punch in and out using their ID!

For more information, please feel free to call us at 1-888-777-0388 or by sending an email to support@xssoftware.com

Download a 30 day Free Trial here!

Biometric HandPunch Manager version 8 Released

We are pleased to announce that the 8th version of the Biometric Handpunch Manager has been released!

Hp2000

The Biometric HandPunch Manager allows you to control your biometric devices remotely. You can easily perform tasks such as enrolling or editing an employee, backing up your employee list, setting the clock time, and a lot more.

I have a HandPunch device downstairs and another in an office 20 minutes from here. It’s great that I save a lot of time and gas with this software; I don’t even have to leave my office!

Features include:

Download a 30 Day trial of the Biometric HandPunch Manager Here!

How to set up a Time and Attendance Solution without connecting your biometric device to your network

With PayPunch Time and Attendance Solution, you can easily manage your employees attendance using a biometric device even if you do not connect your device to your network.

  1. If you do not already have PayPunch installed on your computer, you can download it here.
  2. Install PayPunch. In the Components, make sure you select the Universal Biometric Driver (UBD).
  3. Once installed, you can use the Setup Wizard to quickly setup your software.
  4. If you do not have a Biometric Time Clock, you can purchase one from our website. Certain models allow you to use a USB stick to export your data such as the U300C-ID and US10C-ID. If you do not know which model to get, feel free to ask us and we will help you choose the time clock most suited to your needs. You can call us at 1-888-777-0388, or by sending an email to support@xssoftware.com.
  5. On your device, set up your Employees. Make sure that their ID match the ID of PayPunch.
  6. Once PayPunch and the device is set up, you can start tracking your employees time and attendance.

In order to pull registrations from the device, you can use a USB stick to download registrations off of the device. Please note that certain devices have the capability to download registrations to a USB stick. If you need more information about which devices have this ability, please contact us at support@xssoftware.com.

To download registrations from your device*:

  1. Plug a USB stick into your device.
  2. Go into the management menu of the device. You will need to enter administrative credentials if an administrator is set up on the device.
  3. Go to Pen DrivePenDrive
  4. There are two options here:
    • Download: This will Download information from the device and save it on the USB Stick.
    • Upload: This will Upload information from the USB stick and save it on the Device.
  5. Click on Download > Download AttLog (Download Attendance Logs). Download.PNG
  6. Remove the USB stick.

*Please note that certain devices may not have this option. These steps will work with most ZK time clocks such as the U300C-ID and US10C-ID, which can be purchased from our website.

Once you have your registrations on your USB Stick:

  1. Plug the USB Stick into the computer with PayPunch and the UBD installed.
  2. In PayPunch, go to Employees > USB Attendance Logs Import. Navigate to the folder or drive that the file is resides in and click OK.

Your attendance records will then be downloaded into PayPunch!

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